You acknowledge that these terms of returns and exchange are limited to direct sale by us to you. We may accept returns for account credit only. For this purpose, we must receive the merchandise within 10 days from the date of delivery. Items must be unused, unworn, unwashed, and undamaged by you. Goods will be returned only if they are returned in their original packaging. All refunds will be made in the same form in which payment was received within 10 days of receiving returns.

Our terms and conditions pertaining to returns and exchange are as follows:

(a) Items should be returned unused and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer.

(b) Where provided, belts and any packaging such as tags, dust bags, etc., should be included with your return.

(c) Unidentified returns may be returned to the sender.

(d) Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items.

(e) All custom-made orders are non-returnable.